In today's
business environment, knowledge management plays an important role. Knowledge
is the shared knowledge of all the members in an organization like staff,
students, customers and other business associates. The key aim of knowledge
management is not only to increase the efficiency of an organization, but also
to preserve knowledge within the organization and maximize knowledge exchange
among the different members. Research has shown that knowledge creation and
knowledge utilization are two key factors in the achievement of organizational
goals. Knowledge creation comprises creating new knowledge through different
processes like research, analysis, testing, gathering and knowledge sharing and
knowledge utilization comprises the use of knowledge in delivering solutions
and improving quality of service delivery.
Knowledge
creation can be achieved through different approaches. One can acquire
knowledge by doing work or by training and acquiring knowledge has become a
part of our lives. We generally acquire knowledge by working. It is through
this process that we achieve competence and the ability to perform on tasks
assigned to us. There are many organizations that have knowledge management
systems whereby they continuously review the activities of their employees and
update the knowledge of these employees. Through this way knowledge creation is
facilitated.
Knowledge
creation in an organization can be created when knowledge is created. This can
occur during planning, teaching or assessing a situation. During this process,
it is important for people in the organization to come up with the right ideas
and take quick decisions as required. Creating knowledge management systems
will help in maintaining knowledge management systems are effective when people
in the organization to take the responsibility of sharing and disseminating
knowledge.
Knowledge
creation in an organization can be promoted by using knowledge management systems.
The existing knowledge management systems help in sharing and disseminating
knowledge within the organization. When a system is in place, all the people in
the organization became aware of the existence of these knowledge management
systems. They are aware that there is a procedure involved in the knowledge
creation. A procedure is a set sequence of steps that can be followed in order
to make knowledge creation. The knowledge creation can be done through a
combination of different procedures.
A knowledge
management system is effective when there is collaboration between people in an
organizational body. This collaboration can be done through a central authority
and ordinary members of the organization taking an active part in this
knowledge creation. This knowledge creation within the organization should be
able to meet the requirements of the organizational task. Knowledge creation
within an organization should be done in line with the needs and objectives of
the organization. It should be done to increase knowledge improvement in an
organization should be encouraged as this will help to develop efficiency in an
organization.
Knowledge
improvement is a critical process for a firm to survive in the highly
competitive market. Effective knowledge management initiatives are therefore
needed to enhance the capability of the firm. These knowledge management
initiatives are done to develop an overall organizational culture that is
capable of surviving in the highly competitive market. When a firm takes
knowledge management initiatives, it tries to take care of all the knowledge
needs of its employees. This way, the organization gets rid of all the
duplicate content.
A firm can
be able to do this by developing its knowledge management policies, which
should include quality review procedures and quality review metrics. The firm
can also develop its own methods of producing knowledge by involving its own
team of experts. All the aspects of the knowledge management policy should be
carefully thought about and implemented so that the firm's organizational
culture becomes knowledge driven and not transactional. All the aspects of the
knowledge management initiatives should be carefully considered and the best
practices should be encouraged within the organization. These best practices
should form the basis of the new knowledge management initiatives started by
the firm.
The whole
idea behind knowledge management architecture is to provide training and
development facilities at the early stage itself so that the new knowledge
management infrastructure can be put into effect as and when required.
Information technology is always in the process of changing and improving so
the knowledge management architecture has to keep pace with technology and the
market changes at all times. Information technology is something that needs
constant innovation and improvement. It is very important for any firm to
understand and incorporate the right knowledge technology and the right
knowledge creation processes. This way they can be sure that they get the best
value for their money.
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